TGS CONTACT INFO
Need assistance? Check our TGS contact info for inquiries about products or purchases. We are here to help you.
Please reach out to our customer service support team by email at hello@transguysupply.com
Shipping
Your order will be in discreet eco-friendly packaging from "shipping dept." on the outside but will not have any other info about the company. Orders typically ship within 1-3 business days after purchase.
Please note that print-to-order apparel items, such as t-shirts, hoodies, etc... require additional processing time and will be shipped separately.
Returns
All sales of STP, Packers, Harnesses, Pleasure Toys, Swimwear, and Underwear are final due to legal restrictions. Please carefully review size charts as sizes vary between brands. It's advisable to obtain precise measurements from a trusted source. Returns for all other items will only receive in-store credit.
International Orders
For non-US orders, local taxes may apply to retrieve your order, as determined by your local government.
Additionally, all international sales are considered final. See our Shipping Policies for more details.